Performance in business organisations is generated at the coalface. Consider simply a subset of the considerations and ingredients that blend to deliver sustained performance from the coalface which keeps up with targets. First, the mental states and intentionality of the individual employee. Second, the collective intentionality and doxastic states of Read more…
Success of business organisations is predicated on human effort. And human effort is dependent on the agency of the individual. Agency, in turn, is influenced by the individual’s motivational states. Despite the excitement around the concept of “empathy”, motivational states are only understood in first person terms. Third person accounts Read more…
Business organisations are ecosystems that are tasked with the goals of performance excellence and financial value creation. And like all ecosystems, they acquire their distinctive character, in part, through the components that are hardwired. We refer to these hardwired components of organisations as their “structural aspects”. Structural aspects of business Read more…
“Nurture” is the central element of hospitality. The concept of hospitality has its genesis in ancient times and in spiritual realms, and has stronger philosophical moorings than one would expect. When viewed along those lines, “nurture” becomes an integral part of the conceptualisation of hospitality, in a way that is Read more…
Hospitals and care institutions are the settings for a unique type of nurturance, one that is therapeutically restoring and has the properties of curing, caring and healing. How does this “therapeutic nurturance” come by? What are its properties and under what preconditions does it instantiate? How is this “nurture” different Read more…
The “nature versus nurture” debate has witnessed a seesaw battle over the last century. While the role of “nature” has come into question time after time, the role of “nurture” has never been in doubt. The question has always been around the extent of its role and its primacy over Read more…